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Andre Matthews, MD

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Andre Matthews, MD
Baywood Orthopaedic Clinic
(24 Reviews)
> Get Phone Number & Directions
6345 E Baywood Ave Mesa, AZ 85206
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
I'll definitely be going back. I didn't have a bad experience. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. They made the extra effort to make sure every question and concern I had was addressed. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places.
by jerryn59 xxx.xxx.60.151
December 19, 2013
They are always prepared for my appointment and remember everything about me. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Thomas Hollender xxx.xxx.228.1
November 04, 2013
Does this provider offer flexible appointment times?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.200.189
July 21, 2013
Great Ortho Physician - I have had hip trouble for most of my life (rheumatoid arthritis since I was a child) and Dr. Matthews is an excellent surgeon who helped me more than any single doc ever has. Lived without pain for nearly a year now, can finally exercise regularly, doing better every day. HIGHLY recommended.
by Montana xxx.xxx.1.177
March 10, 2013
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider have reasonable prices?
No, it was expensive.
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous xxx.xxx.149.252
January 24, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.149.252
November 28, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's staff friendly?
Yes
Would you recommend this orthopedic surgeon to others?
I Already Have
by deeTurner xxx.xxx.229.138
October 01, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is professional and knowledgabl.. All my questions were answered. The office was very easy to locate. I didn't have any trouble finding it at all. I had a right knee replacement in 2008 and am now under Dr. Matthews care for problems with my left knee.
by Greengirl8849 xxx.xxx.200.201
August 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.109.101
July 16, 2012
They ignored my questions and my appointment seemed rushed. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. Left Patient in Hospital, uncaring sorry excuse for a human being.
by Disgusted with this DR? xxx.xxx.15.194
May 04, 2012
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Map and Directions
6345 E Baywood Ave, Mesa, AZ 85206