Andre Matthews, MD

Andre Matthews, MD
Baywood Orthopaedic Clinic 6345 E Baywood Ave Mesa, AZ 85206
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.16.190
April 23, 2012
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider's staff friendly?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
March 02, 2012
Are you going to visit this provider again?
If I need to, I'll return
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
February 23, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
February 10, 2012
Was it easy to make an appointment with this provider?
No, it took a while
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was the waiting area spacious?
No, but I can always find a seat
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous
February 06, 2012
Did this provider answer all of your questions?
Some were answered
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Was this provider's staff friendly?
Friendly Enough
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous
January 10, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
December 06, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Are you going to visit this provider again?
Without a doubt!
by Anonymous
November 10, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
October 04, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider prominently display their diplomas or business license?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
September 28, 2011
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