Malcolm R Greene, OD

Malcolm R Greene, OD
31 SPRING ST WATERTOWN, MA 02472
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Consumer Feedback

(70 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Dr.Malcolm Greene was wonderful, great experience, so knowledgeable. He took time to go over everything. Will recommend to all my friends and family.
by Laura B. xxx.xxx.63.249
July 31, 2015
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did the staff keep the temperature in the waiting room pleasant?
Yes
by Anonymous xxx.xxx.110.101
July 02, 2014
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Was this provider friendly?
Very! The most welcoming office I've visited!
Does the provider's staff try to be helpful?
Somewhat
by billco xxx.xxx.214.130
March 07, 2014
Does the provider's staff try to be helpful?
Yes
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Was this provider friendly?
Very! The most welcoming office I've visited!
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
by Anonymous xxx.xxx.177.177
March 03, 2014
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider have reasonable prices?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.184.253
February 05, 2014
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Joe Salvucci xxx.xxx.225.97
August 15, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
by Anonymous xxx.xxx.125.197
August 01, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
by Anonymous xxx.xxx.168.86
April 13, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Did this provider listen to your input and concerns?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.251.134
February 21, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office easy to locate?
Fairly Easy
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Nancy xxx.xxx.34.121
February 16, 2013
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