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Rachel O'Connor, D.P.M.

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Rachel O'Connor, D.P.M.
(12 Reviews)
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8 W Columbus Ave Flagstaff, AZ 86001
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I have never been treated so rudely by a staff assistant in my life. Initially after providing my insurance information to her she demanded I leave a $100 deposit not required by my insurance that she would refund, and has not. I have still months later never received any bills or paperwork whatsoever. What's worse is that I stopped by 2 months ago to give her additional insurance and she rudely would not speak with me saying I would be refunded. Because she needs the updated insurance information I called again yesterday at which time she began talking over me, and yelling. I called back several times only to have her hang up before I could leave a message informing Dr. O'Connor. Then when going to lunch she disconnected the answering machine to prevent me leaving a message and insurance information. This woman needs to be removed from her position or anyone visiting this office for service will be treated rudely, and her actions are not in accordance with fair business practices from a client only trying to pay a bill through their insurance.
by Steven xxx.xxx.93.170
July 20, 2016
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.165.13
December 06, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.125.90
October 22, 2013
Dr. Wiebe is one of those rare physicians who is not merely practicing medicine he has perfected the art. He explains everything as he goes along and asks the bigger questions to try to solve the medical mystery. He definitely thinks outside the box and is therefore able to diagnose the problem correctly and treat it. Amazing doctor.
by Anonymous xxx.xxx.106.161
June 07, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider have reasonable prices?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.153.246
May 28, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider have reasonable prices?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider use excessive foul language?
No
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.224.21
April 15, 2013
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
Did this provider answer all of your questions?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.184.114
April 08, 2013
This doctor tried to sell me additional services and items (such as shoe insoles, identical versions being available at half the price on eBay!) which may not be covered by your insurance.
by disillusioned xxx.xxx.25.194
March 27, 2013
Does this podiatrist use current and safe equipment?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by T xxx.xxx.47.253
January 10, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.210.169
November 16, 2012
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Map and Directions
8 W Columbus Ave, Flagstaff, AZ 86001