Rodney W Roof, DPM

Rodney W Roof, DPM
Performance Podiatry, Inc. 10475 Reading Road, Suite #404 CINCINNATI, OH 45241
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Consumer Feedback

(107 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Would you refer this provider to a family or friend?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
September 15, 2011
Does this provider remember you by name?
No, and they don't make an effort to even try
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous
September 06, 2011
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider rush your appointment?
No
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider listen to your input and concerns?
Yes
by Anonymous
August 28, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider rush your appointment?
Not too much, but somewhat
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 24, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
August 12, 2011
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I will definitely recommend this podiatrist to people I know. My feet have never felt better. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.
by ts
August 02, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider answer all of your questions?
Some were answered
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
July 26, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
July 25, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
July 25, 2011
Are you going to visit this provider again?
Sure
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
June 20, 2011
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