Rodney W Roof, DPM

Rodney W Roof, DPM
Performance Podiatry, Inc. 10475 Reading Road, Suite #404 CINCINNATI, OH 45241
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Consumer Feedback

(107 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Are you going to visit this provider again?
Sure
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
February 08, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
February 08, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider late to your appointments?
No, they were on time
by Anonymous
January 23, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
January 21, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was the waiting area spacious?
Yes
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
January 12, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
January 08, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
January 04, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
December 21, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
December 19, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Are you going to visit this provider again?
Without a doubt!
by Anonymous
December 17, 2011
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