Rodney W Roof, DPM

Rodney W Roof, DPM
Performance Podiatry, Inc. 10475 Reading Road, Suite #404 CINCINNATI, OH 45241
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Consumer Feedback

(107 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office too loud?
No, it wasn't too loud
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this podiatrist use current and safe equipment?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
May 27, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Their friendly demeanor and positive attitude really made my experience exceptional. They put in the extra effort to make me feel valued and important. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by debbie buchanan
May 25, 2011
Did you experience unnecessary pain during your visit?
No
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
May 16, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
May 16, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
May 16, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
May 11, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Would you refer this provider to a family or friend?
Yes
Did this provider rush your appointment?
No
Did this provider answer all of your questions?
Yes
by Anonymous
May 11, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you experience unnecessary pain during your visit?
No
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
May 11, 2011
Were you able to relax during your appointment?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office easy to locate?
Fairly Easy
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider promptly return your phone calls?
Yes
by Anonymous
May 09, 2011
Not only did they not welcome my questions, they just dismissed them as unimportant. I felt like they didn't really care about helping me. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. I almost lost my toe, I had to go to another Dr. and have major surgery to save my toe. This was all because of and ingrown toe nail that he removed. I developed an ulcer between my toes which he tried to stitch in his office. I was told by another doctor that he should have never tried to stitch an ulcer the size mine was it would never heal properly. I still to this day have issues with my toe nail and my toe and this was about 3 years ago.
by CIndy Reese
May 05, 2011
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