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Alesia Madden-Young, DPM

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Alesia Madden-Young, DPM
Family Foot Care Center
(34 Reviews)
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4475 Regency Place 204 White Plains, MD 20695
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Consumer Feedback

(34 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Excellent Service
by Shirley Anglin xxx.xxx.148.6
January 24, 2023
I had a black toe nail that bled a bit and I was concerned since I bumped it against something. On recommedation fm my Primary Care physician, I saw a doctor at Maddon-Young. The 'podiatrist' I saw sent me to a dermatologist because she claimed she did not see a nail on my toe. She did not even touch my foot!! I did see the dermatologist who wanted to know why that particular podiatrist would send me to him and told me there was a nail and to soak it in warm water and vinegar and the nail should drop off. I paid $35 copay to the podiatrist and $40 for the dermatologist just for a black toe nail. I did soak my foot in the vinegar and warm water solution for a few days. It finally fell off two weeks later. Next time, I will wait before I become alarmed over something that may not be serious. Also I alerted my Primary Care doctor about what had happened. He did say he will not refer any of his patients to this practice in the future.
by Paris xxx.xxx.126.129
November 15, 2017
This doctor has not been able to resolve my problems - plantar warts and toenail fungus in several years of treatment. I am looking for a new doctor with better treatment skills and expertise with my problems.
by cleo xxx.xxx.1.127
November 09, 2016
Does this provider listen to your concerns and respond respectfully?
Yes
Did you feel like this provider's office was sufficiently staffed?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely
by Anonymous xxx.xxx.65.239
October 16, 2014
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have reasonable prices?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.68.13
January 09, 2014
Was this provider's office too cold?
No, it was fine
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by jeff xxx.xxx.77.80
December 19, 2013
I would never visit them again. I was very disappointed. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. It was not easy to reach them in an emergency. I had to call several times before I finally reached them. I was pretty surprised with how far away this business was from everything. It took me forever to get there and I kept getting lost. I had the hardest time finding their office, and I usually have a good sense of direction. Watching how nice she is to the patients and then the very next moment HOW NASTY SHE IS TOWARD THE STAFF really explains WHY SHE HAS THE HIGHEST TURNOVER IN STAFF. I spoke to soo many patients in the waiting area, because she was running almost TWO HOURS behind, that she NEVER KEEPS staff and everytime they come, there is always new people. One lady stated that she has been to her FOUR time in the last two months due to foot problems and EACH TIME, SHE HAD YET ANOTHER NEW STAFF PERSON! Well after watching how nasty she treats them, I decided, I will take my business and feet ELSEWHERE!
by Jolly xxx.xxx.102.213
January 12, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.137.80
December 30, 2012
Did this provider answer all of your questions?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Would you recommend this podiatrist to others?
Yes
Was this podiatrist friendly?
Yes
by richard getz xxx.xxx.54.58
December 28, 2012
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by chica xxx.xxx.1.127
December 11, 2012
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Map and Directions
4475 Regency Place 204, White Plains, MD 20695