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Alesia Madden-Young, DPM

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Alesia Madden-Young, DPM
Family Foot Care Center
(34 Reviews)
> Get Phone Number & Directions
4475 Regency Place 204 White Plains, MD 20695
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Consumer Feedback

(34 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
by Anonymous
October 25, 2011
Was this provider's office too cold?
No, it was fine
by Anonymous
October 17, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Are you going to visit this provider again?
Without a doubt!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
August 31, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did this provider use excessive foul language?
No
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider have reasonable prices?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
July 25, 2011
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Does this provider remember you and your circumstances at every appointment?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
July 08, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. They didn't pressure me to buy anything I didn't need, which I really appreciated. I definitely think that I could have gotten much better service somewhere else. I was amazed at the lack of concern or suggestions for further treatment.
by Tracy Holland
May 24, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
May 15, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
May 10, 2011
The waiting room chairs were not the best I have seen, they could definitely use an upgrade. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by judith
May 10, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
May 09, 2011
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Map and Directions
4475 Regency Place 204, White Plains, MD 20695