Directory > Providers > Doctor > Cardiologist > CA > Pleasanton > Donald M Lai, MD > Reviews

Donald M Lai, MD

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Donald M Lai, MD
(19 Reviews)
> Get Phone Number & Directions
5565 W LAS POSITAS STE 250 PLEASANTON, CA 94588
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Horrible experience. Dr. Lai told me, and my family, that I would be dead within a week. After 5 days in the hospital, doing little more than holding my wife's hand and crying, a test showed that I had been misdiagnosed. Those were the worst days of my life, absolute torture for my mother ,my wife, and myself. Dr. Lai might be an excellent cardiologist, I'm not qualified to judge. But what makes him dangerous is that he's not as good as he thinks he is. Always get a second opinion.
by Anon xxx.xxx.38.147
May 04, 2016
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did you leave the office feeling satisfied with your visit?
Completely!
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.73.146
August 18, 2014
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Did you leave the office feeling satisfied with your visit?
Completely
by Anonymous xxx.xxx.48.93
June 09, 2014
Did you feel that your waiting time was acceptable?
Absolutely
Did you leave the office feeling satisfied with your visit?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
Was this cardiologist friendly?
Friendly Enough
Did this cardiologist answer all of your questions?
Yes
by Anonymous xxx.xxx.69.142
March 10, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office too loud?
No, it wasn't too loud
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.125.152
November 05, 2013
Was this provider late to your appointments?
No, they were on time
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.174.161
June 19, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.104.59
May 15, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider show attention to detail?
Kind of, but not very much
Does this provider have helpful information available online?
No, just a basic listings page
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.233.229
May 09, 2013
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.22.41
April 05, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's staff friendly?
Friendly Enough
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.232.85
March 22, 2013
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Map and Directions
5565 W LAS POSITAS STE 250, PLEASANTON, CA 94588