Buckner & Walker

Buckner & Walker
Buckner & Walker 3920 Kilgore Memorial Dr Irondale, AL 35210
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was the provider's staff helpful and knowledgeable?
Mostly
Does this provider maintain a professional appearance?
Yes
Did you feel that your waiting time was acceptable?
Mostly
Did this provider listen to your input and concerns?
Somewhat
by John Dough xxx.xxx.111.220
October 07, 2014
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
by Patient xxx.xxx.219.65
February 07, 2014
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous xxx.xxx.99.107
February 03, 2014
Does this provider remember you by name?
Sometimes, but not always
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.164.220
October 17, 2013
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Would you refer this provider to a family or friend?
Yes
Do this dentist have a good professional reputation among other dentists?
Yes, other dentists refer to him/her when they need advice
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
by Anonymous xxx.xxx.0.112
January 08, 2013
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this dentist answer all of your questions?
Some were answered
by Anonymous xxx.xxx.200.57
January 06, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
by Anonymous xxx.xxx.245.27
October 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.240.10
April 03, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.249.108
February 12, 2012
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
by Anonymous
January 05, 2012
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