Does this provider remember you by name?
Sometimes, but not always
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider always put the customer first?
Yes, they always put customers first