Robert E Purnell, O.D.

Robert E Purnell, O.D.
31 Park Avenue Rutherford, NJ 07070
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Consumer Feedback

(77 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you experience unnecessary pain during your visit?
No
by Anonymous
December 28, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider late to your appointments?
No, they were on time
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
December 02, 2011
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Anonymous
December 01, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider answer all of your questions?
Yes
by Anonymous
October 31, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Was this provider late to your appointments?
No, they were on time
by Anonymous
October 22, 2011
Was it easy to make an appointment with this provider?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider listen to your input and concerns?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
October 14, 2011
Did this provider use excessive foul language?
No
by Anonymous
October 11, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
October 10, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
October 06, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
September 29, 2011
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