Eric J Hebert, O.D.

Eric J Hebert, O.D.
32 School Street Rockland, ME 04841
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Were the restrooms well-stocked at this provider's office?
Somewhat
Would you refer this provider to a family or friend?
Probably not
Does this provider answer the phone in a reasonable time when you call?
Not really
Was this provider compassionate to you and your situation?
Not really
Does this provider have helpful information available online?
No
by Anonymous xxx.xxx.41.246
May 19, 2014
Would you recommend this provider to others?
No
Does this provider offer flexible appointment times?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you glad that you had the appointment with your provider?
Not really
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.165.224
March 22, 2014
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.184.99
May 10, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.36.249
April 19, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider prominently display their diplomas or business license?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.183.169
February 12, 2013
Their office was clean enough, nothing special though. They needed to pay a little more attention to detail, to make sure they didn't make any mistakes. I could tell their entire attention wasn't focused on me. I'm not always sure that they're going to work with me until they find a solution, and sometimes it seems like they're going to give up on trying to help me. I don't feel like I can always count on them. I did enjoy the seating they provided at this eye care facility. The chairs in the waiting room were very comfortable. The office was easy enough to find. The receptionist was exceedingly rude to me on the phone. I was told that it would take Dr. Hebert's office an indeterminate amount of time to fax my records to another physician. They were not at all helpful working with me in this situation.
by Notgoinback xxx.xxx.200.49
January 30, 2013
I was not pleased with the reception I got-very rude and rushed. I enjoyed my visit with Dr. Hebert..His wife is so unfriendly. Everytime I call it's like she doesn't want to hear what I have to say or even finish saying. She is extremely RUDE. I have been to Dr. Hebert for many years. Since I was young, but because of his wife, I will no longer be going there and neither will my children. Sadly, I have heard this from quite a few people who feel the same
by quite sad xxx.xxx.34.232
September 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.170.235
September 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.247.140
July 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.148.1
May 08, 2012
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