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Eric J Hebert, O.D.

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Eric J Hebert, O.D.
(20 Reviews)
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32 School Street Rockland, ME 04841
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was the waiting area spacious?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider have reasonable prices?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
February 16, 2012
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
February 15, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider have helpful information available online?
Yes, but very little
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's staff friendly?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
February 01, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the waiting room chairs comfortable at this eye care office?
Yes
by Anonymous
December 19, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
October 17, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you experience unnecessary pain during your visit?
No
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider have reasonable prices?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
August 11, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you feel safe in this provider's care?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
August 08, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
August 05, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
May 24, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
March 06, 2011
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Map and Directions
32 School Street, Rockland, ME 04841