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Howard B. Bacon, O.D.

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Howard B. Bacon, O.D.
(26 Reviews)
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2950 N Dobson Rd., Suite 11 Chandler, AZ 85224
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They charge certain fees before provide services and difficult to ask for the refunds.
Integrity is questionable.
by cony xxx.xxx.162.189
September 22, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider's staff friendly?
Yes
Was this provider friendly?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes
by Anonymous xxx.xxx.29.136
August 27, 2014
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Extremely Friendly
Did this provider have an entertaining selection of waiting room magazines?
Absolutely
by Anonymous xxx.xxx.248.50
April 21, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.172.89
December 11, 2013
Not recommended for Children!The appointment was for my 18 month old daughter and my 5 yr old son. I was recommended to Dr bacon by the Lions Club and a reduced price. But Dr Bacon had no bedside manner he was angry every time my children touched anything or even wiggled. When giving my son his exam my son reached out with one finger to lightly touch the equipment, Dr Bacon said "How dare you touch that what makes you think you can touch other peoples things?" He asked my 5 & 4 yr old to do a puppet show for my 18 mo old while he looked at her eyes but after being berated several times the were too scared of him to really get into it. Then when it didn't work to keep her still. Which just wasn't going to happen after she had already been waiting on my lap for 10 min while I answered his questions (he would allow me to put her down). He berated them again told them they were terrible he was so disappointed in them for not doing a good job at keeping her still. If you're wondering if my children are just extremely terrible they are not. I've had strangers at the checkout line tell me how well behaved they my children are.
by Diapointed xxx.xxx.7.222
December 09, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider late to your appointments?
No, they were on time
Did you experience unnecessary pain during your visit?
No
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.174.241
August 11, 2013
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's staff friendly?
Yes, they went above and beyond
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.197.247
April 03, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Mark xxx.xxx.143.205
February 23, 2013
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Did this optometrist provide you with an accurate prescription?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous xxx.xxx.2.1
October 24, 2012
For parents who care about their child’s vision. Learn from my mistake. It has been less than a year since my daughter had her first and last exam with Dr. Bacon who charge me 2X the cost compare to my older daughter’s vision care. I took my daughter to see another Optometrist today because her grades in school are dropping this year. Her vision at Dr. Bacon's office was 1.25 / 1.25. Her vision now is 3.25 / 3.75 which is worst than her older sibling’s vision who has been wearing glasses for 4 years. Background: Dr. Bacon recommended a bi-focal lens program for my daughter that was advertised to slow the deterioration of visual acuity. I thought it would be a good idea since Dr. Bacon has a lab to teach children with learning disability due to vision impairment. The program covers follow up eye examinations with Dr. Bacon which his staff never scheduled. Reflecting what I have learned, the model why my daughter’s vision got worst was bi-focal on a low vertical profile lens for a first time eyeglass wearer. My daughter is used to read with her eyes looking straight instead of looking downward like my age parents with presbyopia. Her eyes got confused between the small field of view with two different focal lengths on the same lens. From a non-technical perspective, I dismissed the signs the provider is a poor fit for my daughter’s eye need. Dr. Bacon did not personally examine my daughter’s vision. He read what his intern wrote. When I asked how the bi-focal program compare to mono-focal glasses with taking glasses off when reading, Dr. Bacon became defense. The reason why I am writing this review is to share my learning with parents with children who need eyeglasses. I hope you do not make the same mistakes I did and cause irreparable harm to your child’s visual acuity.
by Cheng xxx.xxx.27.227
October 08, 2012
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Map and Directions
2950 N Dobson Rd., Suite 11, Chandler, AZ 85224