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Howard B. Bacon, O.D.

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Howard B. Bacon, O.D.
(26 Reviews)
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2950 N Dobson Rd., Suite 11 Chandler, AZ 85224
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.37.170
June 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Al xxx.xxx.114.239
May 14, 2012
Just as a side note, I was very impressed with how conveniently located this business was. It was so easy to find, I didn't have any trouble at all. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. When comparing them to others I have visited for the same condition, they are among the best I have seen. Everyone in my community knows that they are the absolute best in the field.
by Anonymous
February 27, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
January 30, 2012
My experience in Dr. Howard Bacon's office was different from the 1st review. The staff was friendly, but does not know my name after I have been to the office for 5 times in less than a month. 1) The first visit was an eye exam for my daughter with Dr Bacon or should I say the intern did all the examination and Dr Bacon came in at the end and told us to enroll in his eye study program. Frame selection was a nightmare that my daughter and I are still living with. I was concern that none of the frames appear to fit well on my daughter's face. The opticians recommended frames with a nose piece and stated they can adjust all frames to fix everyone. 2) The 2nd visit was picking up the glasses and getting them fitted. Fitting was a joke because we went back to the office the next week. 3) The 3rd visit was to refit the glasses on my daughter's face since it was failing off and causing pain at the back of her ears. Falling off would not be a big issue if the lenses were mono-focal. Dr. Bacon prescribed bi-focal lenses so it is important the glass does not fall off. The opticians or girls in the office adjust the frame by bending it back and forth. In less than 48hrs, one of the two screws fell off. 4) That send us back to the office the 4th time. The screw was put back and immediately fell out later that night. I hold myself responsible for not checking and demanding better service on the last visit. 5) I am heading back to the office today. *** Overall, eye exam is OK but the service in getting glasses is a nightmare. Recommendation to everyone is to double and triple check the services after the exam. A hospital analogy would be good doctor but inexperienced nurse to keep a patient alive.
by Anonymous
January 18, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
January 14, 2012
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
by Anonymous
January 13, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
November 17, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
November 03, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
October 12, 2011
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Map and Directions
2950 N Dobson Rd., Suite 11, Chandler, AZ 85224