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Jed Groom, MD

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Jed Groom, MD
Kamuela Medical Associates
(20 Reviews)
> Get Phone Number & Directions
64-1066B Mamalahoa Highway Kamuela, HI 96743
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Consumer Feedback

(20 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.65.249
April 25, 2014
Would you recommend this doctor to others?
Absolutely Not
Was this doctor's staff friendly?
Not Really
Did this doctor answer all of your questions?
Some were answered
Was this doctor friendly?
Yes
Did this provider seem well-trained and experienced?
Somewhat
by Anonymous xxx.xxx.182.114
April 17, 2014
Was this provider helpful about using your insurance coverage?
Yes
Did this family doctor answer all of your questions?
No, I left confused and frustrated
Was the office accommodating when booking an appointment?
Somewhat
Was this family doctor's staff friendly?
Friendly Enough
Would you recommend this family doctor to others?
No
by Anonymous xxx.xxx.8.203
March 20, 2014
Was this family doctor friendly?
Not Really
Were the waiting room chairs comfortable at this family doctor's office?
Not really
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Would you recommend this family doctor to others?
No
by Anonymous xxx.xxx.242.126
October 15, 2013
The doctor is nice enough. I can't really complain about his bedside manner. Although I had been to the office twice before, he acted like I was a new patient and did not look up information on previous appointments, when he did, he printed out lab tests, that he had already gone over with me at a previous appointment. I was told that I had to make an appointment to get a referral...... I had to wait 1hour and 20 minutes for this. The medical assistant was unfriendly, unwelcoming and acted like she was doing me a favor by being there. This was the third and last time I will visit this office. At each appointment, I had to wait over 1 hour. This may be because they triple book appointments, with 3 exam rooms full and waiting at all times. If I had know how terrible they were I never would have gone. They definitely favor certain clients, and make an extra effort to help those clients. A patient who came in late for her appointment, who was friendly with the staff, was taken in before me. Lastly, when I was left in the exam room, I removed the paper from the exam table, because it obviousIy was not changed from the previous patient. I would never refer any of my family and friends to go here.
by Anonymous xxx.xxx.182.114
October 15, 2013
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.233.3
June 28, 2013
Did this family doctor answer all of your questions?
No, I left confused and frustrated
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous xxx.xxx.237.71
June 18, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.68.86
February 25, 2013
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.112.244
September 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.111.197
July 19, 2012
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Map and Directions
64-1066B Mamalahoa Highway, Kamuela, HI 96743