William Ross, MD

William Ross, MD
Gateway Pediatrics 224 S Woods Mill Rd Chesterfield, MO 63017
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were you able to relax during your appointment?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.64.10
November 11, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by S. Thomas xxx.xxx.200.110
March 29, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider rush your appointment?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
February 11, 2012
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
September 20, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
September 09, 2011
I appreciated that during the appointment they made a point to address both me and my child. I was glad that they made an effort to include both of us. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by D Leedom
September 01, 2011
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
August 12, 2011
Would you recommend this provider to others?
I Already Have
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
June 23, 2011
We have been going to this Dr and his practice for 27 years. Dr Ross is the best pediatrician in the world. My youngest is 15 and will be sad when he is too old to see Dr. Ross anymore. He has been a awesome Dr. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They made the extra effort to make sure every question and concern I had was addressed. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by Tina Dreckshage
June 12, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you experience unnecessary pain during your visit?
No
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Absolutely. They have plenty of nurse practioners and doctors as back-up support
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
April 29, 2011
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