Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left