While my dad was here he had some great nurses but the director Alison was awful to the family. She was rude and very uncaring. We as a family had nowhere to rest and when ask for extra blankets we were told that they are on a budget. When my dad passed away (end of December) we were told that we would have to wait in the parking lot while he was cleaned up. Mind you this was the coldest weather we have had in a long time and it was raining. The rules changed on us seemed like every night. I felt as if they were trying to run us off