The number of staff was adequate, but they were all warm, caring, and gentle. My mom was there for three months recently and she got terrific care. The therapy department was outstanding. My mom has been to two other facilities, and this was by far the best. If I must use a nursing home again , I would only go to Capistrano Beach
They have some of the best customer service I have ever seen. I was given a polite greeting when I walked in. It was nice to be acknowledged. I wish they had a few more staff members on hand. The staff was willing to help and open to suggestions. They weren't severely understaffed but it was obvious they could've used more help. The office was easy enough to find,as was the charge nurse. They were using good treatment methods and procedures, and were eager to be educated. This is not the newest facility but I feel they provide conscientious care.