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David Durbin, DDS

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David Durbin, DDS
Durbin Orthodontics
(7 Reviews)
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1112 Rickard Road Springfield, IL 62704
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About

David Durbin, DDS

As Springfield's leading orthodontic provider, our state of the art treatment solutions are faster, more comfortable and more appealing than ever!
Primary Specialty

Orthodontist

Gender Male
Map and Directions
1112 Rickard Road, Springfield, IL 62704
Services David Durbin, DDS is listed as an Orthodontist located in Springfield, IL. An Orthodontist specializes in dental work to correct or prevent teeth and jaw misalignment. Orthodontics include the application of metal and ceramic braces as well as colored and clear braces to improve dental appearance and jaw alignment.

Please call David Durbin, DDS at (217) 793-8383 to schedule an appointment in Springfield, IL or to get more information.
Consumer Feedback
(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
View All 7 Reviews Add a Review
Recent Reviews
Dr Durbin was very caring and professional. My daughter had impacted teeth and we had a consultation with another orthodontist that our dentist wanted us to see, That orthodontist was unsure of what to do and then we went to see Dr Durbin. Dr Durbin knew exactly how to handle the condition and her treatment went well. We are very happy we went with Dr Durbin.
by Kathy Dominici xxx.xxx.250.94
October 16, 2017
I suggest avoiding this office. Although my daughter's actual consultation visit was ok (not great), my problem came after. Despite leading me to believe that the initial consultation would be free, they billed my dental insurance. But orthodontic consultations are not covered by insurance, so they claimed it was a "dental exam," which then caused her regular dental visit to be denied because only two per year are covered. What's worse, when I called Dr. Durbin's office to discuss it, the receptionist insisted that I must have been informed that there would be a charge (which I unequivocally was not) and that this was just the way it is. I said it seems unfair to me, since they got their money for a "dental exam" (which it wasn't) while her actual dental exam was denied, but the cost was just passed on to me for a visit that was "free," and I am stuck paying the bill. Unbelievably, when I commented that it doesn't seem right, the receptionist actually hung up on me. The lack of professionalism is stunning. That and the feeling like I have been cheated means that I will absolutely not be taking my daughter here for orthodontic treatment. If this is how the office is run, I suppose it is better to know before shelling out thousands of dollars. I suggest you look elsewhere if you are in the market for an orthodontist.
by Deborah xxx.xxx.154.60
May 20, 2014
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Recent Polls
Was this provider's staff friendly?
Yes, they went above and beyond
Does this orthodontist offer flexible financing options?
Yes! They had some of the most flexible financing options I've ever seen
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was the waiting area spacious?
Yes, extremely spacious
by Suzanne Bates xxx.xxx.11.142
February 03, 2014
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider give unbiased advice?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was the waiting area spacious?
No, but I can always find a seat
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.88.2
January 31, 2014
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