Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's staff friendly?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider show attention to detail?
Kind of, but not very much