John R Bonasera, DDS

John R Bonasera, DDS
693 Washington St Whitman, MA 02382
About

John R Bonasera, DDS

John R Bonasera, DDS practices as a Dentist in Whitman, MA.
Primary Specialty

Dentist

Services John R Bonasera, DDS is a dentist/dental office located in Whitman, MA. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call John R Bonasera, DDS at (781) 447-4751 to schedule an appointment in Whitman, MA or get more information.
Consumer Feedback
(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
View All 7 Reviews Add a Review
Recent Reviews
First and foremost*** This dentist is great! My Review reflects his terrible support staff who, you, as a patient will unfortunately have to tolerate if you go to his office.

This dentist does a great job if I my review was solely based on him as a dentist I would give him 5 stars. My review is grading his overall practice, which I think is tarnished by some of his clerical support staff's lack of work ethic/enthusiasm to do their work correctly and in a timely fashion. Unfortunately, I have never had any luck with his support staff over the past 15 years or so I have been visiting this office. This is why I transferred to a new dentist. I can name multiple examples where his clerical support staff have dropped the ball over the past 15 years since I have seen this dentist and I jus grew tired of it. From lack of understanding about billing scheduling errors such as putting me in for the wrong time so I once came late and missed my appointment and another time I was came in like 3 hours early for an appointment I had a card that said I was actually 15 minutes early. The final straw today I signed a release of information to get my records faxed to another provider. I gave it about 2 hours and called my dentist to see if they responded to the request yet (I knew they had not because I received a call stating they had not received them and that I should check the status). The women who answered the phone said "I'm to busy to do that today." I said "I need them today can I come and get them." Her response was "yea, I'll print them out for you." I couldn't believe this. I think Dr. Bonasera does excellent work and I think it's unfortunate that it came down to his useless staff members provoking me to search elsewhere for a new dentist. I would have liked to keep him forever if it wasn't for these simple issues. It's hard though because if I can't get an appointment scheduled correctly or have simple requests fulfilled then it really makes being a patient difficult.
by Julie xxx.xxx.70.173
October 25, 2012
Recent Polls
Does this provider remember you and your circumstances at every appointment?
Yes
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.89.252
May 09, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.2.29
September 03, 2012
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