Directory > Providers > Doctor > Internist > CO > Aspen > Ann Mass, MD > Reviews

Ann Mass, MD

Nearby

Internists

Internal Medicine - Willits

Basalt, CO

Aspen Valley Hospital

Aspen, CO

Aspen Clinic Internal Medicine

Aspen, CO

Dennis Jordanides, MD

Aspen, CO
Get Featured on Wellness.com > Learn More
Ann Mass, MD
(12 Reviews)
> Get Phone Number & Directions
225 North Mill Street Ste 116 Aspen, CO 81611
Add a Review

Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I have been a patient with Dr. Mass since 2015. When I moved out of state on Oct. 2, 2020, she refused to refill my daily required medications through the end of 2020, her office staff became rude, she revoked my online access to my medical records, and did not keep her word to me to provide my daily medication refills for a full year past my annual physical. Consequently, I am unable to get my daily medications, which I have been on since 2007. I really can't understand how a doctor could do something that is so dangerous to my health and still call herself a doctor.
by M. O'Brien xxx.xxx.17.245
December 29, 2020
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.180.233
November 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.158.102
August 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.141.142
May 21, 2012
Was this provider's office easy to locate?
Fairly Easy
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
February 02, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office easy to locate?
Fairly Easy
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
December 21, 2011
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous
December 12, 2011
Does this provider treat every client equally?
No, they definitely favor certain clients
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
October 20, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider have reasonable prices?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
August 22, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
July 05, 2011
Add a Review
Map and Directions
225 North Mill Street Ste 116, Aspen, CO 81611