Richard Eatroff, MD, IMG

Richard Eatroff, MD, IMG
403 Vonderburg Dr Ste 202 Brandon, FL 33511
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.100.103
August 06, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
January 11, 2012
I had a colonoscopy 5 yrs ago, because I was having some discomfort and my general practitioner recommended it. Nothing found. My insurance at that point covered it 100%. I do have family history with colon issues. After 5 years I received a letter from Dr. Eatroff recommending another colonoscopy. My current insurance plan covers a "screening", but only 80% if it's for a pre-existing issue. He "interviews" you prior to your commitment to having the procedure done. He asks specific questions that was classifying my case from a screening to a pre-existing issue. This was happening without my knowledge. I found out when Eatroffs office and the medical center called and asked for pre payment ($1000). I paid Eatroff and realized this was supposed to be covered 100%. From that point in the Dr. and the office staff was rude and reluctant to change the classification back to a screening. They changed it so I didn't have to pay the medical center at the time of the procedure. But, I just received invoices from both the medical center and a second one from Eatroff. So I went in thinking it was going to be a screening and my insurance would cover it and it cost me $1,100. It's not the money it's the deception and the lack of concern for the patient. I think dealing with insurance companies have hardened these doctors. The office secretary was extremely rude to me on the phone. Eatroff took at least one biopsy (I think to cover himself). I will not even call to find out the results. Won't go back.
by Brandon Fl
October 16, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
June 28, 2011
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