They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.