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Paul Gross, MD

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Paul Gross, MD
Allentown Associates
(39 Reviews)
> Get Phone Number & Directions
401 N 17th St Ste 304 Allentown, PA 18104
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value

In all my years of being in and out of mental health, I have never in my life been treated so poorly as I was on 9/21/21 I called looking for help with my depression lows and anxiety highs and instead I received a leftist propaganda schtick about covid 19 vaccine that is killing people all over the world, that I allegedly owed them $90 from 15 or 16 years ago when I was last a patient, and I became the butt of jokes by the woman doing the interview as I explained my various problems... Perhaps a mental patient far worse than myself took the phone? Who knows? She insisted I would not be eligible. Apparently, from her opinion and what I gathered from her nasty tone, I have too many problems and I am a lost cause. She also threatened to take me off my medication which I need to keep me on an even keel and demanded I prove I am on alprazolam with paperwork provided by my DO who is prescribing them to me. I'm not even an actual patient yet and already I feel abused. I was looking for help and instead I was attacked. I WILL NOT BE CALLING THERE AGAIN! Thanks but no thanks, if that's your idea of "help" I would rather have none and suffer....
by MattD xxx.xxx.203.13
September 22, 2021
I tried to call the office due to the fact that my medicine ran out because they never gave me a refill on it. The doctor always gave me refills between office visits. But my supply ran out, and when I called their answer service on a Sat. the nurse ratchet gave me a hard time, and when I raised my voice she hung up. Then I got my wife to call and she was telling my wife to treat nurse ratchet with kindness or she would hang up again. We finally got my medicine ordered from her but she never called it in the drug store. YOU PEOPLE WHO DEAL WITH PATIENTS SHOULD NOT TRY TO PLAY GAMES WITH THE PATIENTS ON MEDICINE.... FIRE THE WRENCH NURSE RATCHET..........
by Patients Rights xxx.xxx.26.4
October 01, 2016
I cannot rightly comment on the professionalism of the doctor, since I was not the patient. I can and will comment on the unprofessional behavior of the front desk staff. When the patient I was assisting into the office vomited from anxiety, instead of attending to her and helping her, they treated her as if she had a communicable disease. This was her first visit to this office. They called me up to the desk, in a very condescending tone, told me that they had no janitor to clean up the vomit and they certainly were not going to do it and what was I going to do about it. My question is this.."How does a medical clinic, that is literally connected to the hospital have no one to clean up when accidents occur?? What would they have done if she came by herself, make her clean it up?? Since I was forced to clean up the vomit, maybe they will take that off of her bill...i doubt it
by Emily xxx.xxx.129.11
August 10, 2015
Did this provider listen to your input and concerns?
Absolutely
Does this provider listen to your concerns and respond respectfully?
Yes
Is this business handicap-accessible?
Absolutely
Did this provider seem well-trained and experienced?
Absolutely
Did you feel that your visit with the provider was time well spent?
Absolutely yes
by Anonymous xxx.xxx.182.26
June 25, 2014
Did this psychiatrist have reasonable prices?
They were decent, but not very affordable
Does this provider maintain a professional appearance?
Absolutely
How would you compare this psychiatrist to others in his/her field that you have visited?
Fairly Average
Is this provider easy to reach in an emergency?
Somewhat
Did you feel that your visit with the provider was time well spent?
Mostly yes
by Anonymous xxx.xxx.80.55
May 07, 2014
Did this psychiatrist have reasonable prices?
Yes
by Anonymous xxx.xxx.255.30
March 24, 2014
Is this psychiatrist easy to reach in an emergency?
Yes, they answered my call right away
Was this psychiatrist's staff friendly?
Yes
Did this psychiatrist have reasonable prices?
Absolutely!
Did you feel safe in this psychiatrist's care?
Yes
Was this psychiatrist's office easy to locate?
Absolutely! It couldn't have been easier!
by Mike xxx.xxx.242.94
March 22, 2014
Did this psychiatrist investigate your medical background before recommending a treatment option?
Definitely! They did a thorough investigation to make sure I'd get the best treatment
How would you compare this psychiatrist to others in his/her field that you have visited?
There is no comparison!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this psychiatrist remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous xxx.xxx.137.33
January 15, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this psychiatrist have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.216.157
June 04, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this psychiatrist give you undivided attention?
Definitely! They made an extra effort to make me feel special
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was it easy to find parking at this psychiatrist's office?
Yes, it was convenient
by Anonymous xxx.xxx.146.93
May 10, 2013
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Map and Directions
401 N 17th St Ste 304, Allentown, PA 18104