They made the extra effort to make sure every question and concern I had was addressed. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. It is obvious that their office is cleaned regularly. It was fantastic. The chairs in their waiting room were definitely above average. I was comfortable. I loved how attentive and caring they were the entire time I was there. They didn't leave me unattended.