My famiy and I have been going to IMA for many years. We find all the staff very pleasant and helpful . The star of the show is Dr Bhoori, She is a very dedicated and highly competent Doctor. My family and I feel fortunate have a Doctor like Doctor Bhoori . I give 5 stars to your establishment. Would highly recommend to anyone looking for excellent care.
I arrived and saw the sign in the window. Masks Must be worn in this facility. I didn't have one. I'm vaccinated and have not worn one for a while now. The representative at the desk, Denise, was kind enough to furnish one to me. I haven't been to a Dr in a while now so Denise the front office representative was very kind to assist me. I went in with a problem, I didn't need another. I was seen in ample time and Brian was great. He took my information and administered my EKG very professionally. My Nurse Practitioner Colleen was fantastic. I felt so at home explaining to her as i did to Brian everything that bothered me. She was extremely thorough in her examination of me.I felt very special to be there like i was actually wanted and not rushed out the door like some places make you feel. They all worked together so well and you could see the major focus is the patient, not the cash box. Colleen was very detailed in her blood drawing, assessment, and then explaining what her diagnosis was of me. You couldn't get more professional than Colleen was, and so knowledgeable. Excellent. The entire staff of Denise, Brian and Colleen, a perfect example of a well oiled machine of professionalism and how an Urgent care facility should be run. The focus is the patient. I want them as my Primary from now on.
I have been going to Dr. Boori for more than twenty five years. She is a caring compassionate and knowledgeable doctor.She attentively listens to my medical concerns and has detected various conditions and treated them successfully throughout the years. She is a phenomenal doctor and that is why I have been a very grateful patient for all these years. Thank you Dr. Boori.
The entire staff are always caring, polite and you don't have to wait long. The doctor are terrific. My husband and I have been going there for years. I think since 2008. Very satisfied with this location.
Best experience for a walk in facility... as good as if not as well as my doctor for over 15 years.... Bravo.. So nice to feel secure in a situation of stress.... I would use them as a regular doctor if I could... facility is immaculate also..... very important.... happy patient...
I was very pleased with Laura's customer service skills, as she helped me get my forms completed in short order, and her overall pleasant demeanor was calming to me as a new patient. Angela expalined everything she needed from me, inclding a specimen. She was very kind and curtious as she expalined to me the reasons why she needed a second specimen. Karyn spoke to me as a patient, using terms I was able to understand, she answered all of my questions, and I was staisfied with her diagnosis. Kudos to the IMA team for making a not so pleasant trip to IMA, a pleasant experience.
We went in around 7:45am, by 7:50ish we had all of the paperwork filled out, and within 3-4 minutes of handing in the papers we were called in. The nurse was very nice and answered all of the questions that we had. The doctor came in and by just describing the symptoms she knew what was wrong, but confirmed it win an examination. We were done by 8:30, less than an hour to fill out paperwork, wait, and talk to both a nurse and doctor. Not our first time going there and wont be our last.