Joshua Jacobi, MD

Joshua  Jacobi, MD
Cardiologist 301 S. Fair Oaks Ave 404 Pasadena, CA 91105
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Consumer Feedback

(5 Reviews)
Recommended
5 star average for Recommended
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Service
4.5 star average for Service
Value
4 star average for Value
Staff
5 star average for Staff
I scheduled a consultation with Dr. Jacobi for 3pm on 7/14/14. My sister found him on Google when we were looking for a cardiologist near our home in Pasadena. When I walked into Dr. Jacobi's office at 3pm sharp, I was warmly welcomed by Veronica at the front desk. There was a form and pen waiting for me on the counter. "Dr. Jacobi is ready to see you as soon as you're done," she said. I noted her warm demeanor and smiled back. "Thank you." I was immediately pleased. The paperwork was ready and the office impeccable. As I walked towards the plush couch, I remembered a leadership conference I attended many years ago. The keynote speaker was the President and CEO of UCLA's Health System. During his speech, he said that one day in the near future, patients would no longer be waiting for doctors to become available, but rather, doctors would be waiting for patients. I was pleased to see that the day had finally come when a doctor was waiting on me for a change. The form was simple and straightforward, about 90 seconds to complete and sign. Just as I was signing the form, Dr. Jacobi opened the door and greeted my sister and I with a warm and welcoming smile. He introduced himself and walked us to our room. Once we were settled in our seats, he turned to me and asked how he could help. I wasn't sure how in-depth to go with my medical history because doctors are usually pressed for time. "Depends on how much time we have doctor," I responded. He smiled and said, "We have all the time we need. I'm here to help. Start from the beginning..." His sincerity put me at ease. I handed him my medical records and test results, one thick packet at a time. He allowed me the time and space to explain things in detail, which I appreciated a great deal. My sister also interjected with questions and comments along the way. It was clear Dr. Jacobi had a genuine interest in learning about my case. During the silent moments when he read my records, I relaxed and enjoyed the beautiful view outside his window. About an hour into the consultation, I expressed interest in seeing him again. He walked us over to Veronica's office where she explained the doctor's fees. When she didn't know the answer to a question, Dr. Jacobi came in to answer it for us. It's clear that they work well as a team. Ultimately, I plan to schedule another appointment with Dr. Jacobi. I have faith in his ability to help me heal, from the inside out. Pros: -Reasonable fees -Superb bedside manners -Knowledgable -Little to no waiting time -Genuine interest in his patients -Clear passion for medicine and cardiology -Convenient office location -Free parking (let the attendant know you're getting validated) -Warm, welcoming, and responsive staff Cons: -None so far
by C.S. xxx.xxx.229.183
July 25, 2014
Dr. Jacobi skills and care for his patients are exemplary. He is by far one of the best physicians I've had. He's punctual with appointments, and he takes time with treatment. The services provided make a person feel that he or she is a singular patient. This type of service is very rare!
by Kennedy xxx.xxx.135.228
July 14, 2014
Did this provider have reasonable prices?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.161.13
January 26, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.75.101
January 10, 2014
Joshua Jacobi is a great cardiologist. He took very good care of my mother. Highly recommend him to my friends and relatives.
by Jacky Luis xxx.xxx.226.56
April 20, 2013
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