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John Duthie, DDS

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John Duthie, DDS
Duthie Orthodontics
(5 Reviews)
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2 Graham Road W. Ithaca, NY 14850
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.8.145
July 11, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did the orthodontist spend time with you during your visit?
Yes, they were with me almost my whole visit
by Anonymous xxx.xxx.8.145
May 18, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider have reasonable prices?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.8.145
April 13, 2013
Was the waiting area spacious?
No, but I can always find a seat
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.21.45
February 25, 2013
Does this orthodontist use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.92.2
February 08, 2013
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Map and Directions
2 Graham Road W., Ithaca, NY 14850