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Susan Stockdell, President

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Susan Stockdell, President
Southwest Therapy Specialists, P.C.
(4 Reviews)
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7540 North 19th Avenue Suite 101 Phoenix, AZ 85021
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
2 star average for Staff
Recommended
5 star average for Recommended
They are behind the times and are not up to date with their practice. The owner is cutting costs and has alot of staff turnover also does not go and make an effort to promote her business. The reviews on lots of websites are old and she should probable consolidate and go elsewhere
by betty rule xxx.xxx.18.80
September 03, 2015
This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They were absolutely amazing and make others in the same field look like beginners. From patient customer satisfaction survey
by anonymous xxx.xxx.251.117
January 02, 2014
I'd like to comcomplement the physical therapist, the physical therapist assistant and the technician and also the front office. The whole staff was always very helpful and courteous. I am thankful they all helped me so much!
by Survey xxx.xxx.251.117
April 10, 2013
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did the physical therapist fully explain how your exercises would help you recover?
No, they didn't explain anything to me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.192.128
February 26, 2013
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Map and Directions
7540 North 19th Avenue Suite 101, Phoenix, AZ 85021