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Fishbein Orthodontics - Pensacola

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Fishbein Orthodontics - Pensacola
Fishbein Orthodontics - Pensacola
(3 Reviews)
Office

(850) 477-1089

 4900 Marketplace Rd. Pensacola, FL 32504

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Consumer Feedback

(3 Reviews)
Environment
5 star average for Environment
Service
5 star average for Service
Recommended
4 star average for Recommended
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Value
5 star average for Value
This experience has been the worst experience at Orthodontist offices. This is the 2nd time my son had braces. the 1st company was in another state & they were amazing.
Round 2 of braces & final leg whoo hoo!! When we first arrived we loved the office staff & Dr. What a joy it was. over the past year it has turned into the most embarrassing & frustrating event. 8/9/22 I payed 1/2 the braces up front ($1,771.50) saying his father would pay the other 1/2 over payments: left contact information & all was agreed: I was told they would reach out to dad setting everything up. (& YES dad has no issues with paying) Here is where the mess up started: Fishbein accidentally entered in the system that his dad would pay the rest of the bill up front. My second visit & all to follow for the last year has been issues every-time saying it's been fixed. Let's get to why I am finally writing a review: Today my son went to his appt. & when we checked out we were going to make another appt. but instead the receptionist decided infront of everyone in the room announce we can't make another appointment because of lack of payment on our account. I was like I am confused so I called his dad he said he made $120.00 payment last Thursday. so I am now so embarrassed because the lady now announced it to everyone that I have not payed and to find out this bill was payed last week I was confused. I asked how much was left on the bill? she said around 350.00 and he has a year left on his braces---I am in awe that this company has not privately dealt with this and in awe they received a payment last week with only 350.00 left on an over 10 months or more time frame he has on his braces. If I could do this over again I would NEVER come here again. I understand that mistakes are made but to continue to not fix them in a years time is crazy to me.....To not speak to a customer in private about billing issue is just unprofessional. To make matters worse the billing issue is not our fault.
by Tabitha Lee xxx.xxx.21.20
September 20, 2023
Would you recommend this orthodontist to others?
Yes
Did the orthodontist give you a good idea of what the final results would look like?
Yes, an exact picture!
Does the provider's staff treat you well?
Yes
Does this orthodontist offer flexible financing options?
Yes! They had some of the most flexible financing options I've ever seen
Did the orthodontist spend time with you during your visit?
Yes, they were with me almost my whole visit
by Rachel xxx.xxx.57.93
February 20, 2014
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you feel that this orthodontist had a kid-friendly office?
Yes
Did they follow up with you after your appointment?
Yes.
by Leah xxx.xxx.57.93
January 04, 2014
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Map and Directions
4900 Marketplace Rd., Pensacola, FL 32504
Website https://fishortho.com/
Primary Specialty

Dentist

Practice Fishbein Orthodontics - Pensacola
Business Hours
Monday:7:30 AM - 4:00 PM
Tuesday:7:30 AM - 4:00 PM
Wednesday:7:30 AM - 4:00 PM
Thursday:7:30 AM - 4:00 PM
Friday:7:30 AM - 4:00 PM
Saturday:Closed
Sunday:Closed