Did this provider answer all of your questions?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation