They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.