Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The treatment method was explained in-depth to me before they started the treatment. I was totally prepared for everything that was going to be done during the adjustments, and I was completely comfortable. Peggy Vojtech, D.C. explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They always make sure to return my phone call as soon as possible. They've never left me waiting.