They are always spot-on about what is bothering me. I have never been misdiagnosed by this chiropractor; they are an expert at what they do. At some of the other places I've been to, the chiropractor had super cold hands, so I was a little nervous I would have to deal with that here, but I didn't at all. I was more comfortable than I've ever been anywhere else. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I got an appointment quickly. I've never had to wait too long. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.