They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.