They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. It is obvious that their office is cleaned regularly. It was fantastic. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.