I definitely felt welcome here, they were very friendly and accommodating. I was happy with their nice manner. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I met Chris when he was here in Wisconsin. He is the only one that I would let work on my neck. He is great.