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Buffalo Ridge Animal Hospital

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Buffalo Ridge Animal Hospital
Buffalo Ridge Animal Hospital
(12 Reviews)
> Get Phone Number & Directions
748 Village Campus Circle The Villages, FL 32162
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
great
by Gosselin xxx.xxx.167.74
September 20, 2016
Been a customer since 2006 with 4 cats, at first service and care was good. After Debra Rakes left everything began to go down. Most recent visit July 2015 was the worst experience I have ever had with a Vet. They took my cat into a treatment area and while in there for nearly a half hour I heard my cat screaming, tech returned him dumped him on the table and walked out. New female Vet comes in tells me he has tape worms (inside cat?) and is dehydrated tells me very little else and again takes my pet back to their treatment area. Comes out and suggests I should have his teeth cleaned to the tune of $265 then leaves (felt like when you take your car for an oil change and the tech tells you how bad everything looks but for a price they can fix it). Later tells me they will use a topical for tapeworms and says my other pets should be treated (again all are inside cats???) After another very long wait in excess of a half an hour returns my cat with no explanation, then a tech brings me one tube of meds for tapeworm when I asked about the meds for the other cats and the antibiotics she just leaves with no explanation. I asked for the Vet to get an explanation and she finally brings in the meds again with no explanation this time accompanied by a Bouncer looking tech. I finally realize that the session was over and still no explanation about treatment, diagnosis or anything. The bill was $475 for a visit and I did not receive an explanation, diagnosis, was treated rudely, and did not receive a follow-up call that I had asked for. I asked the receptionist to ask Dr. Garrison to call me. I would give no stars but I need to make a point on how my cat and I were treated, horrible, very unprofessionally.
by dateasley xxx.xxx.46.66
July 21, 2015
no possible chance paws animal clinic less than 2 miles away is much better . Paws does not provide a 24 hour service but that does not matter buffalo ridge will not be able to help after hours, but help with your suffering, and suffering with your checking account as they will charge charge and charge you until you have all but forgotten about your beloved pet.
by shmoopie xxx.xxx.63.73
April 10, 2015
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.60.11
August 28, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
How would you compare this provider to others in his/her field that you have visited?
Wonderful
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Did a staff member acknowledge or greet you when you entered?
Definitely
by Anonymous xxx.xxx.157.230
May 31, 2014
Does this provider promptly return your phone calls?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.29.185
January 08, 2014
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.233.166
July 24, 2013
They didn't seem like they wanted to listen to almost everything I had to say. Been a customer for three years, with three cats. One very sick vomiting for three days. No appts available. Can drop off, and be seen whenever for an extra $40. So they have time, but I will pay for it. Jessica and Christina did not care. No apologies. Call first thing tomorrow morning and maybe we can see him. No appointments tomorrow ???? On hold for over five minutes. Told them I would have to find another vet, cat could die from dehydration. Get their records ready for new vet. Again, no problem, no apologies. Got an appt from neighbor's vet at 3:15 today. Not valuing life of animal, unless it means $.
by Brown xxx.xxx.28.152
June 20, 2013
Did the veterinarian allow you to stay with your pet at all times?
Yes
Was it easy to make an appointment with this provider?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous
March 10, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
October 24, 2011
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Map and Directions
748 Village Campus Circle, The Villages, FL 32162