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Animal Health Care Clinic

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Animal Health Care Clinic
Animal Health Care Clinic
(6 Reviews)
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1710 Drew Street Bldg 1 Clearwater, FL 33755
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
2 star average for Recommended
Value
5 star average for Value
“Looking for a Vet who cares?”

Yes. We were.

We didn’t find one at the Animal Heath Care Clinic on Drew Street in Clearwater Florida.

If you are looking for a vet to fumble around with expensive tests and ineffective treatments, Animal Heath Care Clinic is your place.
Beau, our 11 year old golden retriever, suffered from atopic determititis and skin infections resulting from it.

We exhausted Dr. Moretti and Dr. Denesi capability to help Beau despite having spent ~$850 over 5 months.

We did everything they've asked to include antihistamines, steroids, topical sprays, blood panels, benedryl, switching to multiple higher-quality no grain food dog food, fungal skin tests, yeast tests, frequent bathing with high end dog shampoos, trying to control house allergen sources, supplements of omega-3 fatty acids from fish oil, etc. None of the above provided relief.

When we independently researched the web and learned Atopica and Apoquel as popular potential solutions to Beau’s allergies.
We contacted Animal Heath Care Clinic and scheduled a follow-up with a specific request for the drug to be prescribed. Nicole confirmed that they had Apoquel in stock.

Dr. Denesi seemed befuddled and confused with his persistent skin condition, refused to prescribe Apoquel, and prescribed another battery of expensive antibiotics ($85) , a skin biopsy, ($250( and would have prescribed more steroids (less it conflicted with the Vetprofin they had prescribed for him) to treat a skin infection, despite our protests that their previous regimen of antibiotics was ineffective.

I later learned that the “bait and switch” treatment was because they did not have Apoquel in stock.

I asked for the Dr. Moretti or Dr. Denesi Animal Heath Care Clinic to call me back 2-3 times – a vet never returned my call.

We elected to switch to All Care Care Pet Hospital on Sunset Point Road. Dr Rixford and her staff were confident, educated,

compassionate and loving. Our experience with them was amazing and significantly different.

Apoquel provided him immediate relief. The difference in his skin and energy drastically improved within 24 hrs.

Over months, Animal Heath Care Clinic never mentioned Apoquel as an option, because they did not have it in stock, and not because it was not what was potentially best for Beau. They seemed more motivated to prescribe expensive options.

In summary, Animal Heath Care Clinic operates more like an ineffective business motivated by profiting from expensive treatments and tests than a place that demonstrates caring and capability to help your pet.

by Biffard Turkle xxx.xxx.59.214
July 12, 2015
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Absolutely Not
Did the waiting room furniture appear to be clean?
Somewhat
Were the staff members able to answer your questions?
Some
Did the staff keep the temperature in the waiting room pleasant?
Somewhat
by Anonymous xxx.xxx.17.104
November 06, 2014
We brought our 10 week healthy puppy in to be spayed at 7am. I received a phone call at 2pm saying she had passed away. Obviously my family is devastated. Supposedly she made it through the surgery and died during recovery of cardiac arrest. Thankfully the doctors will be doing am autopsy to determine the cause. Please make sure to kiss your pet before dropping them off.
The doctor and manager were very polite and helpful. The one front office lady was quite (red hair.) There was another lady on the front desk who is new to the practice. She was rude and insensitive and made my daughters feel awful. I believe she may need further training to succeed in this industry.
by Sbertig xxx.xxx.87.177
June 13, 2014
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider listen to your input and concerns?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the waiting room chairs comfortable at this animal hospital?
Average
by petlover xxx.xxx.93.34
June 19, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.1.5
April 02, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Was this provider's office clean?
It was satisfactory
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
They gave me some advice but I didn't find it helpful
by Anonymous xxx.xxx.253.31
October 27, 2012
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Map and Directions
1710 Drew Street Bldg 1, Clearwater, FL 33755