They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. If I were in need of a kennel for my pet I would definitely take them here. The kennels and holding areas in their office were some of the cleanest I have ever seen. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I felt absolutely at ease leaving my pet here- everything is brand-new and top of the line. Their equipment is all the most advanced, so I knew my pet would be getting top of the line treatment.