This trainer kept the focus on me the entire session. They never once talked about themself unless it was to provide insight into something they were teaching me. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I feel like they always have a special going on every time I visit. Even if I don't bring in a coupon the staff will inform me of the promotions they have going on so that I can save money. When they were demonstrating the exercises, they made it look so easy. Every move was explained to me in detail, and we went over the exercises multiple times so that I could fully understand the proper form.