HealthWorks Drs. Taylor & Porterfield, DC

HealthWorks Drs. Taylor & Porterfield, DC
Christy Porterfield 2317 Coit Rd, Suite B Plano, TX 75075
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.144.74
January 10, 2013
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They talked about my X-Rays with me thoroughly to make sure I knew everything about my condition and about my treatment options. They definitely care about their patients. They make an extra effort to communicate with their patients, and even updated me every time I visited about where I was at in the recovery process and how much progress I had made. It was encouraging to know how much recovery I was making at each appointment. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.
by jackie
April 25, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
April 25, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
April 19, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
March 30, 2011
Did this provider answer all of your questions?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
March 21, 2011
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