It was pretty hard to find the building, but I eventually found it. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They are always prepared for my appointment and remember everything about me. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.