They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They seemed like they were using fairly modern treatment methods and procedures, but I'm not really sure. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. the only negative is they'll not very proactive on setting your next appt.