The office was very easy to locate. I didn't have any trouble finding it after checking the web page. I also called to make sure and they were very helpful I was given a polite greeting when I walked in. It was nice to be acknowledged. They were late a few times to my appointments. I understand that sometimes these things can "run over," but . . . I was very satisfied with my visit. My visit helped pinpoint my problem and I left feeling encouraged. I made another appointment and I will be SURE to go to it!