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Counseling Associates
Counseling Associates
(9 Reviews)
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1310 Old Hwy 63 S. Suite 1 Columbia, MO 65201
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
1 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
I saw Roxanne Durham and she is a very good counselor. She has adjusted her counseling style to meet my individual needs well. This office is not well staffed however, they were missing a secretary most of last year. The bathroom is not nice either.
by Joan xxx.xxx.111.8
March 20, 2015
Lisa Brown, LCSW is a wonderful counselor. She has been of great benefit to my family.
by Mary White xxx.xxx.82.253
October 30, 2014
Did you feel that the counselor's advice was unbiased?
Absolutely, they've really help me come to terms with where my problems lie
Did you leave feeling satisfied with your visit?
Completely!
Was this counselor friendly?
Extremely Friendly
Does this provider have helpful information available online?
No
Did this provider show attention to detail?
Absolutely
by Concerned momma xxx.xxx.65.253
May 22, 2014
Do you feel like this provider's office is well staffed?
No
Did you leave feeling satisfied with your visit?
Yes
Did you feel like this provider's office was sufficiently staffed?
No
Did this counselor provide a comfortable chair for you during the session?
Not really
Did you feel that your visit with the provider was time well spent?
Somewhat
by Anonymous xxx.xxx.42.81
March 12, 2014
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider have helpful information available online?
No, just a basic listings page
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by kristy xxx.xxx.243.72
July 22, 2013
Was this provider's office easy to locate?
Fairly Easy
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous xxx.xxx.42.216
October 29, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.1.174
January 26, 2012
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Does this provider treat their staff well?
Kind of, but not very well
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous
November 23, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider treat every client equally?
No, they definitely favor certain clients
Does this provider remember you by name?
Sometimes, but not always
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous
August 03, 2011
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Map and Directions
1310 Old Hwy 63 S. Suite 1, Columbia, MO 65201